Shipping policy

Shipping Policy

Last Updated: August 6, 2026

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on weekends or public holidays.

  • During peak seasons or promotional periods, processing may take slightly longer.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days

  • Canada: 5–10 business days

  • United Kingdom: 5–10 business days

  • Europe: 5–12 business days

  • Australia & New Zealand: 6–12 business days

  • Rest of the World: 7–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method. Free shipping may be offered on eligible orders or during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, unexpected delays may occur. If your order has not arrived within the estimated delivery time, please contact our support team, and we will be happy to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can help resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help.